Profile name shows "Zoom User" | Community
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Newcomer
October 27, 2023
Question

Profile name shows "Zoom User"

  • October 27, 2023
  • 1 reply
  • 37 views

I have a licensed account. But when I was on a Zoom session, it timed out after 40 minutes. When I looked at my profile, the name was "Zoom User" instead of my name with an e-mail address I've never seen before. I had to log out and log back into my profile using my e-mail address. What was this temporary profile named "Zoom User"?

1 reply

Newcomer
May 6, 2024

You are the first one I've been able to find with my same problem. I can't find an answer. My profile shows my name. But the window comes up saying :Zoom User." The only place I can find that is on the home page of the app in the upper right corner showing "ZU." (attached) As you say, it is accompanied by a strange email address. All the other places for my profile show my name. Have you found an answer?

New Member
March 13, 2026

Did you ever figure this out and were you able to fix it?