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Newcomer
December 19, 2021
Question

problems whit backgroud

  • December 19, 2021
  • 1 reply
  • 12 views

Good evening. I want to set a background and I have installed a green background but when I flag "green background" on the field, the background ends up on my body and not on my face nor on the background itself. I really don't know what I'm wrong

    1 reply

    Community Manager
    December 22, 2021

    Hey @Gianni, just clarifying, do you have a physical green screen? If your Operating System doesn’t meet our requirements we do not recommend enabling “I have a green screen” without a green screen.

     

    You will need a green screen to use our virtual background feature if your system doesn’t meet the requirements for more info ➡️ support.zoom.us/hc/en-us/articles/360043484511.