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Newcomer
CatherineBoyle
Newcomer
February 28, 2022
Question

Problem with Zoom Cloud recording

  • February 28, 2022
  • 1 reply
  • 9 views

Hello,

 

A Zoom meeting was recorded to the cloud in August. No idea why, but the video still says 'Processing Recording.' There is no option to select the recording, so it can't be deleted.  Any ideas on how to remove this recording are appreciated.

    1 reply

    Z
    Community Champion | Employee
    ZoomZoom
    Community Champion | Employee
    March 1, 2022

    Hi, Catherine!!

     

    That sounds like an issue that only Zoom tech support can help you with. I would advise you to reach out to them.

     

    This document should help: https://support.zoom.us/hc/en-us/articles/201362003

     

     

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