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E
Newcomer
EvgeniyD
Newcomer
July 18, 2023
Question

problem with encryption

  • July 18, 2023
  • 4 replies
  • 2 views

The meeting you are attempting to join requires SIP/H.323 Endpoint to have
encryption enabled. your device either does not have encryption enabled, or does not support the minimum encryption system requirements.
Please visit zoom support for more information about SIP/H.323 meeting encryption requirements.

 

What can i do to fix this problem

4 replies

A
Newcomer
AaronO
Newcomer
July 18, 2023

Hi EvgeniyD,

Here is the info about encryption requirements from Zoom. Check your account/zoom version to see if you meet the requirements: https://support.zoom.us/hc/en-us/articles/201362723-Media-encryption-for-SIP-H-323

 

A
Newcomer
AaronO
Newcomer
July 18, 2023

Hi! 

Check out Zoom's support page on this: https://support.zoom.us/hc/en-us/articles/201362723-Media-encryption-for-SIP-H-323 

A
Newcomer
AaronO
Newcomer
July 18, 2023

Hi,

Check out Zoom's support page on this: https://support.zoom.us/hc/en-us/articles/201362723-Media-encryption-for-SIP-H-323

A
Newcomer
AaronO
Newcomer
July 18, 2023

Hi EvgeniyD,

Here is the Zoom support page that details the requirments: https://support.zoom.us/hc/en-us/articles/201362723-Media-encryption-for-SIP-H-323 See if any of those steps help you.

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