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Explorer
November 8, 2021
Question

Problem with camera

  • November 8, 2021
  • 1 reply
  • 16 views

The camera option on my screen says video is on but there is a no camera sign on the screen. This has been for the last 3 weeks. I have all updates checked. 

    1 reply

    Bri
    Community Manager
    Community Manager
    November 16, 2021

    Hi @ThorGwen! Is your camera working properly with other apps and websites? Would love to help you figure out what's going on here 🙂

    ThorGwenAuthor
    Explorer
    November 16, 2021

    Thank you for reply. Yes camera working with other apps. Zoom screen shows camera option on ok lower bar but screen is grey with a camera with line through it. 

    Bri
    Community Manager
    Community Manager
    November 19, 2021

    Ok thanks! That's good to know. What version of Zoom are you currently using?