Pro Licensed Users and Simultaneous meetings | Community
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Newcomer
DawnLea
Newcomer
September 27, 2023
Question

Pro Licensed Users and Simultaneous meetings

  • September 27, 2023
  • 1 reply
  • 1 view

Hello, I have a Pro account with 3 Licensed users. Each have Scheduling Privileges for the other. I am having issues with simultaneous meetings being held and I am told that it is because all of the (recurring) meetings were SCHEDULED by the same user. This makes no sense to me. I though that was the purpose of scheduling privileges. So Sally is in a meeting and Judy tries to start another meeting that she is listed as the host, but she can't because said meeting was created by Sally. We have 4 weekly recurring meetings and this is a major issue. 

We also have an Acuity account that is creating meeting so I don't know if that will also be an issue...

We don't need a Business account since we only have 3 users.

Please help!

 

1 reply

Ohkawa
Community Champion | Customer
Ohkawa
Community Champion | Customer
September 28, 2023

@DawnLea 

When scheduling a meeting using proxy scheduling privileges, you must choose whose account to use.
If one person schedules the meeting, you must use different accounts.

Please mark this post Accepted if it helped you !

    D
    Newcomer
    DawnLeaAuthor
    Newcomer
    September 28, 2023

    Thank you! Yes, that is what I am doing. I am logged into my account and I schedule the meetings for the other 2 users. I enter myself and them as alternative hosts. We are unable to start a 2nd meeting is either of them is currently in a different meeting. 

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