Private Messaging is not working | Community
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Newcomer
June 11, 2025
Question

Private Messaging is not working

  • June 11, 2025
  • 3 replies
  • 2 views

I have private messaging on in my profile but I still can't send private messages in my meetings which is very important when my meetings are conducted.

 

 

3 replies

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
June 11, 2025

Welcome to the Zoom Community, @Kendrick26.

 

 Does this happen in meetings you are hosting, or only in meetings where you are an attendee?

 

The meeting Host can disable private messages, which means you as an attendee won’t be able to send them. 

Newcomer
June 11, 2025

This happens to the meetings that I host. I never had a problem with this before. Private messaging is also enabled on my end. the choice to private message just disappeared one day.

Newcomer
July 8, 2025

This is happening to me too as the host. Private messaging enabled but no option to private message. Please assist!

Newcomer
July 10, 2025

I'm having this problem whenever I turn on AI companion. People can't private chat to me. Can I fix this?