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R
Newcomer
RCGGELLER
Newcomer
December 5, 2021
Question

PortalTV Virtual Background

  • December 5, 2021
  • 1 reply
  • 12 views

I just started using Zoom on my Facebook PortalTV, and can't add a custom virtual background.  The app says it can be done at https://zoom.us/profile/setting I can't find it.  Can someone help?

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    December 9, 2021

    Hey @RCGGELLER, from the https://zoom.us/profile/setting you can find the virtual background setting here:

     

    I am however unfamiliar with the PortalTV, can you capture the message prompt trying to add the virtual background if you're able to? 

     

    Looking forward to your response! 

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