popping noise when joining zoom call from cell phone | Community
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Explorer
mjapodaca
Explorer
September 14, 2021
Question

popping noise when joining zoom call from cell phone

  • September 14, 2021
  • 3 replies
  • 51 views

Whenever i join a Zoom meeting from the Android App, I get a popping noise when others are silent or on mute.

    3 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 14, 2021

    Hi @mjapodaca 

     

    Are you using Bluetooth?

     

    Can you be sure everyone else is actually muted in Zoom?

     

    Are you connecting to Meeting over Telephone Audio?

     

    Rupert  

    Explorer
    mjapodacaAuthor
    Explorer
    September 14, 2021

    a couple of people are using Cell phone Zoom App Audio with Bluetooth headset

    Most people are using telephone audio.

    The ones using the Cell Phone App on Apple are the ones hearing popping noises

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    September 14, 2021

    I would suggest everyone muting in Zoom, and then have people un-mute one-by-one, one at a time, to identify the source. Participants should use the Mute button in Zoom, not a phone-call Mute if using Telephone audio.

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