Polycom Studio x50 kicking out zoom meeting after 2 second

In our company, we bought Polycom Studio x50 for VC solutions. The main provider is Team, and they have a Team Meeting Room Pro license. also, the Zoom meeting invitation is accepted as a third-party meeting. according to the Microsoft article below command is ran

Set-CalendarProcessing room email -ProcessExternalMeetingMessages $True -DeleteComments $False -DeleteSubject $False

when the Zoom meeting is scheduled I can see it on the meeting menu and can join. after a few seconds, the room user is kicked out eventually. there is no error command. firmware is up to date