Please try again later - Error code -1 | Community
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Newcomer
August 8, 2026
Question

Please try again later - Error code -1

  • August 8, 2026
  • 2 replies
  • 88 views

Post upgrading Workplace, unable to login into app, getting error “Please try again later. Error code -1”. OS: Win 11, already ran cleanupzoom.exe too, uninstalled app restarted system, reinstalled, still getting error.

Thanks,

Login page

 

    2 replies

    jdott16
    Community Champion | Employee
    Community Champion | Employee
    August 17, 2026

    Hello ​@Madhi 

    Please follow the steps in this article to resolve this issue: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069984

    This has also been reported on a separate community post: 

    I hope this helps and if this answers your question please make sure to mark this as a solution.

     

    Thank you,

    Jake

    New Member
    September 19, 2026

    A few troubleshooting steps around the Workplace update or account authentication might help narrow down what’s causing the login error. The phrase bookkeeper lead generation services doesn’t really fit this technical context naturally.