Please try again later - Error code -1 | Community
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August 8, 2026
Question

Please try again later - Error code -1

  • August 8, 2026
  • 1 reply
  • 48 views

Post upgrading Workplace, unable to login into app, getting error “Please try again later. Error code -1”. OS: Win 11, already ran cleanupzoom.exe too, uninstalled app restarted system, reinstalled, still getting error.

Thanks,

Login page

 

    1 reply

    jdott16
    Community Champion | Employee
    Community Champion | Employee
    August 17, 2026

    Hello ​@Madhi 

    Please follow the steps in this article to resolve this issue: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0069984

    This has also been reported on a separate community post: 

    I hope this helps and if this answers your question please make sure to mark this as a solution.

     

    Thank you,

    Jake