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Veronica18
Newcomer
November 1, 2023
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Please need help with online zoom meeting

  • November 1, 2023
  • 2 replies
  • 2 views

Dear everyone,

 

recently I had some issues with our zoom meetings. we are a yoga studio in berlin and we use zoom for our online classes. Recently I had the information from different teachers, that there were people regesitered for the class, but once the opened the zoom link, there was nobody.  We use for every class a different zoom link, i checked them and it looks everything fine. 
How can I solve this problem?! we please need an urgent solution !

thank you in advance, 

Veronica

Best answer by S_K

@Veronica18 

 

Tech Support would need to view your account to assist. See Contact Zoom Support.

2 replies

S_K
Community Champion | Employee
S_K
Community Champion | Employee
November 1, 2023

Is it possible the registrants were no-shows? Did any of them contact you to report an issue?

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Newcomer
Veronica18Author
Newcomer
November 2, 2023

yes, they claimed to us that there was nobody there.. there were not no show
and then we had also the case that we had 5 parecipants registered and there were at the end more people online, like 7
do you know this issue?

S_K
Community Champion | Employee
S_KAnswer
Community Champion | Employee
November 14, 2023

@Veronica18 

 

Tech Support would need to view your account to assist. See Contact Zoom Support.

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