Please help me figure out how to download the video | Community
Skip to main content
K
Newcomer
Kate83237
Newcomer
October 21, 2022
Solved

Please help me figure out how to download the video

  • October 21, 2022
  • 1 reply
  • 0 views

Today I recorded a video of the conference in the zoom cloud. I don't have a paid subscription. I can't watch it. In order to find this video, should I sign up for a paid subscription? Or is my video already lost? Thanks for your attention.

    Best answer by ZOT

    When you were a paid user, you can use cloud recording. After you canceled the subscription, the recording data is not deleted.

    If you be the paid user again, you can confirm the cloud recording data.

    1 reply

    Z
    Community Champion | Employee
    ZOTAnswer
    Community Champion | Employee
    October 23, 2022

    When you were a paid user, you can use cloud recording. After you canceled the subscription, the recording data is not deleted.

    If you be the paid user again, you can confirm the cloud recording data.

    S
    Newcomer
    SC10
    Newcomer
    August 5, 2023

    i just recorded a video and can't find it.   I have a free subscription but i just updated because I could not get help.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.