playback recorded meeting

If you're seeing a screen that says "The host has shared this recording with you" but you're unable to play it, here are some possible causes and how to fix them:

1. Check if Recording is Still Processing

• What happens: Zoom recordings (especially cloud recordings) take time to process

2. Try a Different Browser

• Some browser extensions or settings might block playback.

• Fix: Use a different browser (Chrome, Firefox, Safari, Edge) and make sure cookies and JavaScript are enabled.

3. Make Sure You’re Logged In to the Right Zoom Account

• If the host shared the recording with specific Zoom accounts, you must log in with the exact email/account they used to share it.

• Fix: Log in to zoom.us using the email address that was invited, then refresh the link.

4. Recording Might Be Restricted or Expired

• The host may have:

  • Disabled downloads or playback.

  • Set an expiration date.

  • Removed your access.

• Fix: Contact the host of the meeting and confirm:

  • Your email is still on the list.

  • The link is still active.

  • Access permissions are set to allow playback.

6. Try Incognito Mode

• This helps bypass any cached issues or login confusion.

• Open a private/incognito browser window and paste the link there.