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Newcomer
Love-for-God
Newcomer
February 9, 2026
Question

Planing of new Meeting is not possible

  • February 9, 2026
  • 1 reply
  • 13 views

Planing of New Meeting in ZHoom-App (on Notebook) is not possible

Discription: I open Zoom-App, everything looks as ever. But when I nlick the  the planing button, an empty white Pop-up windows (were I normally can put in all the necessary details) opens. It even is not possible to close that pop-up and I have to open task manager to close the zoom-app.

Everything else on the computer works as ever. No problems with internet connection, no problems with any programm or system functions.

I never had such a problem before.

What I tried: I used the uninstall program (the uninstaller gave no feedback, just disappeared. I checked: the program wasn’t there anymore), installed the App anew - same problem., checked event viewer but didn’t find anything that could be relevant.

Then I tried to click the Meeting button (in the Zoom-App) after I planned the Meeting in the Web-App, got an error code that I sent with the relevant button. Don’t know if someone ever reads it - got no message till now.

Zoom is a wonderful program, as long as you have no problems but to really get reactions to problems, bugs and feature requests is …. I some times was really dissapointed. Hope I get some help here!

Loveforgod

 

    1 reply

    T
    Employee
    Tash_Balaguer
    Employee
    February 10, 2026

    Hi ​@Love-for-God -

    Here are detailed troubleshooting steps to fix the white pop-up window issue when trying to schedule a meeting in the Zoom desktop app:

    Step 1: Verify Zoom Version

    1. Open the Zoom desktop app.
    2. Click your profile picture → Check for Updates.
    3. If an update is available, install it and restart Zoom.
      • Many UI rendering issues (like blank or white windows) are fixed in newer versions.

    Step 2: Use Web Portal as a Temporary Workaround

    If the desktop app still fails:

    1. Go to https://zoom.us/meeting/schedule.
    2. Schedule your meeting there.
    3. The meeting will sync to your Zoom client and calendar.

    Step 3: Contact Zoom Support

    If none of the above resolves the issue:

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