Pinned Video Not working. Only records in Speaker view.

Hello @Sonserae,

Welcome to the Zoom Community! We're glad to have you here.

I'm sorry for the difficulty you experienced.

Some recording layouts are possible with local recordings, some with cloud recordings, and some are possible for both.

In the case of local recordings, which are recorded to your computer, the captured content is based on how the participant who is recording sees the meeting. 

Cloud recordings are not based on any participant’s current view of the meeting but rather on the original host's cloud recording settings set before the meeting starts. These layouts are captured regardless of what views are used by the host, in contrast to local recordings. 

You may read more in this article.

If you need further assistance, please let us know.

Something changed in the set up. I've had zoom for a few years and have done workshops repeatedly. I was always able to record the pinned item. The fact that you can pin the view but it does not record the pinned view and instead always records the speakers view is something that has changed. I have repeatedly tested this out and it keeps recording the speaker view no matter what my preferences say. As an art teacher, this makes zoom useless for me to record my instructional videos. Either this is a bug or they made it impossible to turn off speaker view with a new update. Please fix this or I will need to cancel my subscription and go with another service.