Pink Vertical Lines During Screen Share

Forum|Forum|1 year ago
October 21, 2024
6 replies
16 views

When I share my screen using Zoom, my screen displays pink vertical lines. This only happens during screen sharing, and when I share the screen of an external display connected to my laptop. It doesn't happen with the main display. This issue occurs only during Zoom screen sharing and not when using Microsoft Teams.

Screen sharing

Best answer by RLBrown

Using the NVIDIA control panel app to force Windows to use the NVIDIA GPU instead of the built-in display adapter resolved this screen sharing issue in Zoom.

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AshleyGauthier

Newcomer

I am experiencing this as well.

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toby6

Newcomer

I am experiencing this as well.

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imalin

Newcomer

I have this issue as well, but it happens only if I share "external" monitors. It's ok with laptop monitor. My hardware is Intel Iris Xe + Nvidia RTX A1000

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ranika

Newcomer

Same

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Fregan

Newcomer

Has this issue been resolved? I am having the same issue on a new laptop that I was issued with work on 10/28. Not sure if it is a driver or hardware compatibility issue. The issue doesn't happen when I set my second or third monitor as my primary monitor, but that is not how I work. Similarly to the other comments it is not a problem if I share my primary monitor (screen 1). Selecting the setting option "Use hardware acceleration to optimize video sharing" under the share screen --> advanced doesn't solve the issue.

I'm running:

windows 10

13th Gen Intel (R) Core(TM) i9-13950HX

Intel UHD Graphics

NVIDIA RTX Ada Generation Laptop GPU

128GB memory

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ranika

Newcomer

Not sure if this will work for you, but what worked for me was to change the graphic settings to target one of two graphics cards instead of letting windows choose.

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Fregan

Newcomer

Thank you Ranika, I appreciate the feedback. Unfortunately setting to the NVIDIA graphics card didn't seem to help my issue. If I'm setting a default I need to use the NVIDIA for other programs, so the intel graphics card wasn't tested. Driver update to the latest didn't work either.

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RLBrownAnswer

Newcomer

Using the NVIDIA control panel app to force Windows to use the NVIDIA GPU instead of the built-in display adapter resolved this screen sharing issue in Zoom.