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Newcomer
August 4, 2022
Question

Persistent Recording Issues: Missing Cloud Recordings

  • August 4, 2022
  • 3 replies
  • 1 view

I have all of my meetings set to automatically record to the cloud. Over the last few months, and most recently last week, I have had several recordings that never showed up in my queue of recorded meetings. This is a liability that I am extremely concerned about. It seems like a glitch in the zoom product. Please help!

    3 replies

    Newcomer
    August 9, 2022

     I just had the same thing happen today. A large meeting with several files sent to the cloud. The last 8 or more files were either missing or only audio. How do I explain this to my clients?

    Newcomer
    December 16, 2022

    I am having this same problem - important meeting set to autorecord, and no recording!  Have your recordings been found?

    Newcomer
    August 9, 2024

    Also just had this issue - auto cloud record is activated - the zoom showed it was recording - plenty of file room in cloud - NO RECORDING - SO FRUSTRATING - and no answers