People can not enter the meeting | Community
Skip to main content
A
Newcomer
anaritamelo
Newcomer
August 23, 2021
Question

People can not enter the meeting

  • August 23, 2021
  • 1 reply
  • 5 views

hello!

Today i was on the meeting but no one could enter. They said that the sparowl was moving but not going futher than that so they could not enter

one of them got a message that the meeting was not opened.

Can you please help me?  I will have an othet meeting tomorrow and every thing must be readdy 

 

    1 reply

    jdott16
    Community Champion | Employee
    jdott16
    Community Champion | Employee
    August 24, 2021

    Hello @anaritamelo 

     

    I am sorry for the inconvenience you are experiencing. I believe this may have been related to an issue Zoom experienced yesterday. You can find out more on Zoom's status page at: https://status.zoom.us/incidents/r5pcn7rfbwl1 

     

    The issue has since been resolved. If you are still experiencing issues I think that the next option would be to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support. I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.