Pen over the stop button when sharing an audio file or video | Community
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C
Newcomer
claucesario
Newcomer
October 3, 2024
Solved

Pen over the stop button when sharing an audio file or video

  • October 3, 2024
  • 2 replies
  • 0 views

When I share an audio file in a meeting, there's a pen over the stop button of my audio file preventing me from clicking on the stop. It also happens with video files. It's very annoying. How can I get rid of the pen and have the STOP button clear when sharing my screen?

Best answer by claucesario

Thanks a lot. It worked on my computer. I turned off the annotation in the Web portal. Problem solved !

2 replies

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
October 3, 2024

It is not clear what device, OS, and Zoom version you are using. Not sure exactly how you are sharing audio files since audio files do not require a player inside Zoom. The pen icon is for annotation. On an IOS device you can simply move the icon out of the way or turn off annotation in the Web portal. On desktop devices you can move the player window.

C
Newcomer
claucesarioAuthorAnswer
Newcomer
October 8, 2024

Thanks a lot. It worked on my computer. I turned off the annotation in the Web portal. Problem solved !

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