Password is not working | Community
Skip to main content
Newcomer
August 15, 2023
Question

Password is not working

  • August 15, 2023
  • 1 reply
  • 27 views

I have access to a recording and the password is not working to get into my recording. Help please :). 

1 reply

Community Manager
August 21, 2023

Hi @vcimino93 I just wanted to confirm so I can best assist you! You mentioned not being able to access 'my recording' in your discussion; are you the host of the recording? OR are you a participant who has been given access to the recording by the host? 

 

As the host, and if you cloud recorded the meeting, you can access this recording at https://zoom.us/recording

 

Otherwise if a participant attempting to access the recording, the host will need to do the following for How to share, download, and delete cloud recordings under 'To share'.