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Newcomer
January 7, 2022
Question

Passcode

  • January 7, 2022
  • 1 reply
  • 7 views

Why am I prompted to enter a passcode if someone calls me on Zoom? This is for unscheduled calls only. If I initiate the call, no passcode requirement is needed. I'm a licensed user and the folks calling are all licensed users and share the same settings. Thank you.

    1 reply

    Glowstone_Guy
    Explorer
    Explorer
    January 7, 2022

    Log out of your account on the Zoom app (on a computer) and log back in, but make sure "Keep me signed in" is checked. That should fix it.