Participants cannot join a meeting | Community
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Newcomer
October 9, 2024
Question

Participants cannot join a meeting

  • October 9, 2024
  • 1 reply
  • 1 view

It says you cannot join the meeting because the host's account is limited, error code 13215.  

1 reply

jdott16
Community Champion | Employee
Community Champion | Employee
October 14, 2024

Hello   @Michael68 

This error is found here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0066331

 

This is a result of our system detecting that you may be attempting to access Zoom services from a restricted region. You can request an exception to this geoblocking if you believe the error is being received in error. You will need to reach out to Zoom Support for further analysis and investigation. You can find out more on reaching support here: https://support.zoom.com/hc/en/contact?id=contact_us.

I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.  

 

Thank you,

Jake