Participants can't hear music audio any longer when I play music from YouTube

Hello,

Google your specific computer model +turn off noise suppression.

You didn’t tell us your hardware or operating system so I can’t  Google it for you.

OSX has noise suppression (Voice Isolation) , IOS has noise suppression (Voice isolation) , Windows has noise suppression, It may be called something different like audio enhancement, but it does the same task.

Generally, it will be a process like this;

1. Press Win + I on your keyboard to open the Settings app.
2. From the left pane, select System > Sound.
3. Scroll down to the Advanced section and click All sound devices.
4. Under the Output devices section, click on Speakers.
5. Click on the Audio enhancements drop-down menu and select Off.

Your sound card drivers, or hardware vendor software may also have noise suppression that conflicts with Zooms built in noise suppression. As an example I think Realtek call it "Microphone Effects".

Consult your hardware vendor for details on how to turn off this noise suppression.

Here is one example

https://technicallyeasy.net/disable-audio-enhancements-windows-10

This built in noise suppression can conflict with Zooms own noise suppression.

My advice assumes that your Zoom settings are also correct for Zoom audio.

Regards,

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