participant name keeps popping up in closed captions | Community
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New Member
October 15, 2026
Question

participant name keeps popping up in closed captions

I have closed captioning enabled. The participant name keeps popping up in gray font all on its own, usually when there's a pause in speaking. Our logo also appears just to the left of the name. It appears inline with the transcribed speech so it quickly scrolls off, but it's very distracting. I don't see an option to turn it off. 

    1 reply

    New Member
    October 15, 2026

    We are on version 7.1.9 on Mac Mini. 

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