Newcomer

Question

Original Sound by Default

Forum|Forum|3 years ago
November 2, 2022
68 replies
68 views

Hello - just updated zoom today (11.02.22) and it seems like Original Sound needs to be turned on manually every time now.

For the last few months it was already always on once I did it initially ... and this was so amazing. No more messing up meetings where I share audio or workshops where we're working on music things and I just know its going to sound amazing from the beginning without the extra awkward "wait let me turn on original sound".

Is there a way for me to turn original sound on and let it be that way forever on the newest version? If not...can this become a thing please?

Show previous replies

J

jjjstmn2

Newcomer

The loss of this function makes me almost quit using Zoom. It used to be so easy to set Original Sound as the default for certain audio inputs. Surely there wasn't a legitimate need to remove it. My suspicion is that some coder forgot to include it in an update an the QA testing wasn't sufficient to catch the error. Is anyone actually in touch with the Zoom folk to ensure they know that this is a real problem?

M

mesuzen

Newcomer

When is Zoom going to address this? I don't even see a single reply. This is a huge inconvenience for us as we have a variety of sound users to set up music on Zoom several times a day. If they forget to turn it on we only get the vocal tracks of a song and no music for eg. Dear Zoom, please correct this asap!

Thank you

R

Rayco

Newcomer

Yes, I'm new to this Forum but have been using Zoom every single day for years. I honestly thought one of the staff would have read this and replied.

Even if was to say 'tough, thats the way it is now'.

Looks like they are too busy putting in new features we DON'T want to fix the problems with the current version.

W

worker1

Newcomer

As a paying customer, it should be possible to file a formal complaint or bug about this. That is how other companies work but Zoom? No, just post a comment here and pray that they notice.

This company needs to understand the target customer. We do not need snapchat like gimics. We need high quality video and high quality sound. That is it. Give us 60FPS video and 24bit 96kbps audio instead of this snapchat gimics.

R

Rayco

Newcomer

It has been reported, not sure what you mean by 'Snapchat gimics' don't use Snapchat never will.

Your 'handle' says Worker1, do you work for Zoom, if so why are you on here trying to be sarcastic.

R

Rayco

Newcomer

PS, no one doing music online needs 96k sound quality, we just need it to sound reasonable, without OS it does NOT.

Anyone wanting or needing better sound quality will be using Logic, Pro-Tools or some other professional sound recording package.

All zoom users need is it for to be clear and sound good, not fantastic. Give us that and forget your gimmicks like avatars and pirate hat effetcs.

M

mreinhold

Newcomer

Zoom, please fix this!

M

MikeM-CT

Newcomer

I will add my voice to the chorus. Zoom, please re-enable the Original Sound by default capability!

We use Zoom for church services, which ALWAYS have vocal and instrumental music, and so we ALWAYS use Original Sound!

YaBoiB

Community Champion | Employee

Hello Everyone,

My name is Brandon, and I will be assisting you. Zoom did not remove the original sound, as we added "Original Sound for Musicians" in an earlier client release.

Please see Using an Original Sound for Musicians

The same sound quality you have enjoyed is still in the functionality of the Zoom desktop client, with now more options to choose from. This screenshot is of a macOS Ventura device.

To get to this settings window please click on or open your Zoom Desktop Client app > click on your profile picture or first and last initials (if you do not have a profile picture) > go to settings > audio tab on the left-hand side.

Please let me know if you have any other questions that I may answer for you.

Thanks,

Brandon

Khirschmann

Newcomer

Brandon,

You missed the entire point of this thread. No one disputes that original sound is still an option but you took away the ability to make original sound the default. We have to turn it on for each meeting. That is what we would like returned.

R

Rayco

Newcomer

Yes as Khirschman says, missed the point completely.

Have been using Zoom every single day for nearly three years and know the program better than the employees of ZOOM it seems.

So many people asking for the ability to have Original Sound ON by default AGAIN, not a new feature request, one that Zoom has 'forgotten' to put in new versions.

M

mesuzen

Newcomer

Hi Brandon,

Thank you for reaching out about the “original sound” issue and for offering this feature. It is a very important feature when you were using both Voice and music through zoom.

The issue is not about trying to find and put on the original sound, but to be able to keep it on as a default.

When original sound was first offered, you could keep it on by default. Now you have to turn it on manually every time you go to the computer. Many people either in churches, yoga classes, musical settings or in our case a spiritual meditation center that uses a busy multimedia set up benefit greatly from using “ original sound”. If it does not save it to the zoom platform it makes it challenging especially when you have many different people operating the AV set up.

If you could get back to us and let us know when that default setting of being “on” in original sound will be in place that would be wonderful.

Many thanks