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jokop2
Newcomer
December 22, 2021
Question

one click share join meeting windows

  • December 22, 2021
  • 1 reply
  • 7 views

hello

I am frequently helping my dad with his computer via zoom. I usually take control on his screen and help him this way.

I would like to automate this process for him because he finds it difficult  to manage  the technical steps.

for example I would like to put an icon on my dads windows desktop  s.t in one click I could control his screen.

i.e. I would like to shorten this process for my dad:

1 I am sending my dad to his email the meetings join invitation. 

2 my dad joins and i accept.

3 my dad has to ask for share screen

4 i approve

5 I ask for remote control for his screen

6 my dad approves

thanks very much

nivjokop

    1 reply

    Arps
    Community Champion | Employee
    Arps
    Community Champion | Employee
    January 6, 2022

    Hello!

     

    You can take a few of those steps out of the mix, but maybe not all. 

    On your Zoom account, you can setup a Personal Meeting Room.  This is a static room where the ID will not change.  These rooms must be secured with a password, but you can create a hyperlink that includes the hashed password.

    You can use this invite link and create a shortcut on your dad's computer.  This will get him into your meeting. 

    Once you're both in the meeting, you can click the support button on your side to request remote control of his computer.

     

    He will be prompted to approve

     

    This should take your list of 6 steps down to 2 or 3.

     

    Here's a link to our support article on remote support sessions: https://support.zoom.us/hc/en-us/articles/208072316-Using-Remote-support-session

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Thanks! Rick

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