Old version coming back after installing new version | Community
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Newcomer
December 22, 2022
Question

Old version coming back after installing new version

  • December 22, 2022
  • 3 replies
  • 3 views

I upgraded to new version, unfortunatly returning to old version after a couple of days

    3 replies

    Community Manager
    December 22, 2022

    Hi @arsalusman, not sure how this could be possible. You're saying, when you check for updates, you're on the most recent version (as of now 5.13.0) and after x amount of days, you're reverted to a specific version? Mind providing some examples or screenshots of the versions you're currently running on Zoom?

     

    Are you on any company-owned devices with Device Management and MSI configuration-forcing versions? Otherwise, I can't think of how else this could be possible unless it's at the device level not at the Zoom level. 

    Newcomer
    January 11, 2023

    This has been happening to our company for months old versions keep reverting back in zoom and zoom rooms 

    Newcomer
    January 13, 2023

    This is happening to us as well. 

    Newcomer
    August 10, 2023

    Good morning, I have the same issue, I uninstall the old version of zoom and install the new version but the next day the old version appears again and the annoying message appears "Your app version needs to be 5.3.0 or higher to sign in", I repeat the process, uninstall the old version and install the new version but the next day the message appears again, any news about this?