NVIDIA Broadcast makes Zoom Crash

Forum|Forum|3 years ago
September 2, 2022
7 replies
6 views

Windows up-to-date (AverMedia Cam), Zoom updated to Version 5.11.10 (8200) (64-bit). Using my camera in NVIDIA Broadcast mode causes Zoom to crash when I go to the Zoom Video Settings. I cannot get Zoom to recover from the crash; even after a reboot Zoom remains crashed/frozen if I re-open it.

There is no error message, once the crash happens, no part of Zoom is functional.

P

pokerapar88

Newcomer

This is true. After 2 years of Nvidia Broadcast being released, it still crashes Zoom while open.

N

Nuttzzy

Newcomer

2024 now and still the same 👍

N

nunopires

Newcomer

It's still the same. Zoom, any suggestions?

I

isamjunaidi

Newcomer

You have to have the 32bit version

G

Gaurav221

Newcomer

I have 32 bit, but my zoom keeps on crashing

I

isamjunaidi

Newcomer

You have to have the 32bit version

https://nvidia.custhelp.com/app/answers/detail/a_id/5193/~/when-starting-a-video-conference-meeting-using-the-64-bit-version-of-the-zoom

N

nunopires

Newcomer

Thank you I will have a go

M

MiaFox

Newcomer

Thank you so much for the suggestion.

R

RAMax

Newcomer

All of a sudden Zoom won't recognize Nvidia Broadcast camera and often crashes Zoom. The "32-bit version" mentioned is 3 years old. This combination of Broadcast and Zoom was working fine until a few weeks ago. This is critical for my business. Please help!

Windows 11 Pro
Version
10.0.26100 Build 26100

Zoom Workplace
6.2.11 (50939)