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Newcomer
February 14, 2026
Question

Notification Error

  • February 14, 2026
  • 1 reply
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Hello, I was receiving therapy sessions via Zoom. However, last time, even though I connected, the meeting host didn't receive a notification that I joined, and they requested payment, even though I hadn't logged in. This happened during a meeting that started at 12:00 PM on February 6th, 2026. I joined at 12:12 PM, and the meeting ended at 12:25 PM. I need proof that I attended the meeting. If necessary, I can share the meeting link, time, and details. I await your assistance.

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
February 15, 2026

The host has access to a report that shows the participant name, email address if you were signed into your own account, and the time you were connected. Only the host has access so you will need to request that info from them.