Not connect to internet after Update | Community
Skip to main content
Newcomer
September 12, 2021
Question

Not connect to internet after Update

  • September 12, 2021
  • 5 replies
  • 28 views

Hello dear Zoom community,

After I agreed to an update on Thursday, my zoom can not connect to the internet.

It says, i should check my internet connection.

But this can not true, because I am permanently on the Internet and even write this mail with the same computer.

I ask for quick help.

Thanks in advance.

Kind regards

Y. Keles

    5 replies

    Explorer
    September 14, 2021

    Have the same issue and cannot fix it. not know why

    WearableCraft
    Newcomer
    Newcomer
    September 14, 2021

    Hi, I'm in Singapore and having the same issue across multiple devices. I have tried rebooting my devices, my router and modem. Looks like it's a backend bug 😓. Hopefully this get resolved soon as I'm using it for work 🙏. 

    Newcomer
    September 15, 2021

    I am experiencing the same issue, it works on my iPad and iPhone but not on the Mac (since the new update)  I hope it will get resolved very soon! Is it possible to download the older version of Zoom? because it should work with the older version.. 

    Newcomer
    December 11, 2021

    on my macOS after update zoom, my internet connection is gone. 😕😕

    Newcomer
    December 11, 2021

    I've fixed. 

    • Apple menu > System Preferences > Network > your Wi-Fi name > Minus > Apply and then re-add your connection settings.