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pdtrav
Newcomer
March 10, 2022
Question

Not able to blur background

  • March 10, 2022
  • 1 reply
  • 2 views

Hello,

 

I'm looking to be able to blur my background in my zoom meetings. My Zoom is currently updated to 5.9.6 (4993) (latest version). I'm using a Macbook Pro 2015 with a 2.7 Ghz intel core i5. Without a green screen I'm unable to have an option where I could blur my background, and was looking for ways around this? Any help here would be greatly appreciated.

 

    1 reply

    C
    Community Champion | Employee
    colegs
    Community Champion | Employee
    March 11, 2022

    @pdtrav Can you please verify that your processor is 6th generation or newer as this is required for the blurred backgrounds.  You can do this by going to EveryMac and looking up the particular model you have.  The first digit after the dash in the processor type represents the Generation, so if it less than a 6, blurred background will not work.  (If it is a 6, make sure your operating system is updated to version 10.14 or higher).

     

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