No sound when my microphone is off | Community
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Newcomer
November 29, 2021
Question

No sound when my microphone is off

  • November 29, 2021
  • 1 reply
  • 1 view

Since the last update, when my microphone is off in a meeting, i can’t hear anything. But when it’s on, everything works. I did try to uninstall the app but it didn’t solve my problem. 

    1 reply

    EDPK
    Community Champion | Employee
    Community Champion | Employee
    November 30, 2021

    Hi, @Quent1 
    Try to check your speaker setting when you microphone is off in a meeting. Or, test your computer or device audio.
    https://youtu.be/-s76QHshQnY

    See more: https://support.zoom.us/hc/en-us/articles/201362283-Testing-computer-or-device-audio

     

    Cheers!