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Newcomer
Jul 28, 2023 3:24 PM UTC
Question

No sign of recording

I recently cohosted a meeting which I recorded -  I joined Zoom via browser and accidentally didn't login through my account (I thought I pre-logged in but I wasn't)

 

Now I can't find my recording - it isn't showing up on my account (I'm guessing as I wasn't logged in), but it let me record the meeting so it must be saved somewhere? I submitted a ticket to the helpdesk but they "couldn't help me at this time" - any help would be really appreciated as I really need to locate the recording!!!

1 reply

Community Manager
Aug 3, 2023 8:40 PM UTC

Hi @james56 welcome to the community! To confirm, you were not the meeting's host, but rather a co-host who initiated the cloud recording, correct? 

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