No Record button in Chromebook | Community
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M
Newcomer
mksmith44
Newcomer
June 19, 2022
Question

No Record button in Chromebook

  • June 19, 2022
  • 4 replies
  • 43 views

I have a Chromebook and want to record local only. Account settings for Record are Local. When I open Zoom, there is no record icon. Even when enabling Cloud recording, still no Record icon.  I also have a desktop with Win10, and the Record icon is there.  So maybe Chromebook and Zoom are incompatible?  I have a Pro plan. Too bad that is not good enough for a Chat with Zoom support.  I uninstalled the app, then install the web version. No change. Is the Chromebook useless with Zoom??? Thanks.

      4 replies

      crchan123
      Employee
      crchan123
      Employee
      July 21, 2022

      Hi @mksmith44, welcome to the Zoom community! The version of Zoom that runs on Chromebook is not able to record locally. You can still record to the cloud if you have a paid Zoom account, but beyond that there's no workaround to record locally on Chromebooks right now. 

        J
        Newcomer
        JohnSmith
        Newcomer
        May 11, 2023

        How would you record if there's no record button?  It's been a year, I have a paid account and still there's no button in the ribbon at the bottom to record.  It only appears on my PC.  Is it the version of ChromeOS that I'm running?

          F
          Community Champion | Customer
          Frank_TB
          Community Champion | Customer
          May 11, 2023

          Hello,

           

          Zoom Meetings and Webinars comparison by platform

           

          See the table linked below for a comparison of features between the Zoom desktop clients, mobile apps, web client, and PWA (Progressive Web App).

          https://support.zoom.us/hc/en-us/articles/360027397692-Zoom-Meetings-and-Webinars-comparison-by-platform

           

          Regards

          If my reply helped, don't forget to click the accept as solution button!

           

          A
          Newcomer
          adrianne2015
          Newcomer
          June 15, 2023

          I have this same issue. I have chromebook hp xbox360 and I can not record. I have an apple iphone and I can not record. I am hesitant to buy a membership and not be able to record on my laptop.

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