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LauraH
Newcomer
July 21, 2022
Question

No record button

  • July 21, 2022
  • 1 reply
  • 44 views

Hello,

 

I am struggling to get the Record button to appear in a Zoom meeting (basic free account) I am setting up to record myself delivering a PowerPoint presentation. I wonder if anyone can help. I have already tried the following based on online advice:

 

- I have ensured that I am the host

- I have enabled the 'record locally' option within my settings

- I am trying to record a meeting that I have started within the Zoom app/client (not the web version), and have updated this to the latest version

- I have over 80GB of space remaining, so plenty to accommodate the recording

- I have uninstalled then reinstalled the Zoom app, and restarted my laptop

 

Still no luck! Any tips would be gratefully received! I am having to do this in Teams now but would rather use Zoom in future. Thank you!!

    1 reply

    Ray_Harwood
    Community Super Champion | Customer
    Ray_Harwood
    Community Super Champion | Customer
    July 21, 2022

    Sometimes, depending on the configuration of your display and how you have your windows laid out, Zoom will put some lesser-used menu items in the "More" menu:

    Note also the shortcut key of Alt-R to start a recording - if you have the capability of recording and can't find the icon, that's your quick-fix.  Note that all of the shortcut keys are on the Settings menu:

     

    The "Enable Global Shortcut" should only be enabled if you want Alt-R to start a recording even if the Zoom app is not at front of all your other windows.  Otherwise, it should always work when you're actually on the Zoom window.

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