No longer can join 2 meetings at the same time

Forum|Forum|2 years ago
October 5, 2023
3 replies
69 views

Up until recently, I could sign into the same meeting with two devices. Zoom support says “

Last Updated: March 28, 2023

You can be signed in to Zoom on one computer, one tablet, and one phone at a time. If you sign into an additional device while logged into another device of the same type, you will be logged out automatically on the first device. ”

But, as of today, when I look at my iPad, I get this message: “In Progress <zoom name>: Switch,” can I can no longer join the same meeting on my iPad and iPhone. And if I click on a zoom link for the meeting on my iPad while connected on my iPhone, then I am switched, instead of joining on two devices.

Did this change recently? Is Zoom support incorrect? Can this be fixed?

Creating & Scheduling

S

Stephen Wilkinson

Newcomer

This is extremely irritating. I teach online, and use one device to present my image, and my iPad to use as a whiteboard. I don’t want to have to change this just because some techies decide they don’t want it to happen. Security? Really I’d be interested to know what the risk is.

MGSR

Community Manager

Hello @Stephen Wilkinson,

I’m sorry for the late response.

Please update your Zoom app to the latest version on both devices.

Once you’re in a meeting and join from a second device, you should see a prompt to either join as a companion or transfer the session. Please select ‘Join as Companion.’

H

HEPCR

Newcomer

I often join on a second device as a Guest, which will still allow me to share documents, but my laptop remains as my host / signed-in device and I can control other functions from there. I am unsure if there is any security risk logging in as a guest because I have been admitted to the general session by the host (me). Just a suggestion to those experiencing an issue. :)

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