No custom stream service available. | Community
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Newcomer
January 19, 2023
Question

No custom stream service available.

  • January 19, 2023
  • 12 replies
  • 50 views

I'm trying to stream a meeting using a custom streaming service. 

--> I first went into my account settings and turned on live-streaming (and checked the box to allow for Custom Live Streaming Service)

--> After that I tried to do the following (As per the support links) but step #5 doesn't exist. 

""How to set up custom livestreaming

Follow the sections below to set up custom live-streaming for a meeting or webinar:

Meetings

  1. Sign in to the Zoom web portal.
  2. Click Meetings.
  3. Click Schedule a Meeting and enter the required information to schedule a meeting.
  4. Click Save to display a set of tabs with advanced options.
  5. Click the Live Streaming tab, then click Configure Custom Streaming Service.""
    --------------- 

    The only tab that pops up regarding live streaming, does not include a section for "Configure custom streaming service" (See attached picture). 

    So... where do I go to configure the custom streaming service and enter my stream information, since it's no longer located where the help file says.

    12 replies

    Newcomer
    July 12, 2024

    O. M. GGGGGGGGGGG that worked!!! Whyyyyyyy is this not included in the instructions from Zoom??? So many hours wasted and ultimately I had to ditch it and sign up for StreamYard to do what I needed to do. THANK YOU THANK YOU THANK YOU!!!!!!!

    Newcomer
    July 12, 2024

    O. M. GGGGGGGGGG this worked! THANK YOU THANK YOU THANK YOU!! Would've been nice if Zoom had included these instructions so I didn't waste 5 hours trying to figure it out and ultimately sign up for StreamYard to do what I needed to do. I'm so grateful, thank you! Not sure how I accept this as the solution though??