No camera icon | Community
Skip to main content
A
Newcomer
AWM123
Newcomer
February 2, 2022
Question

No camera icon

  • February 2, 2022
  • 2 replies
  • 23 views

Wondering if anyone can help. When I start or join a meeting, I have no camera option available.  Does anyone know how to resolve that?  I access Zoom via Citrix.

    2 replies

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    May 12, 2022

    Hi! @AWM123 , Apologies for the late reply! Please refer to the following article and let me know if this helps resolve the issue at hand: https://support.zoom.us/hc/en-us/articles/202952568-My-Video-Camera-Isn-t-Working.

     

    If you continue to experience these issues, please provide a screenshot of what you are currently seeing. Thank you! 

    Moderator

    Zoom Community Team 

    J
    Newcomer
    johnhowkins
    Newcomer
    July 18, 2024

    I have the same problem. The reply is no help. How can I access my camera icon?

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    July 19, 2024

    Hi @johnhowkins,

     

    Can you try uninstalling Zoom, rebooting your device, and then reinstalling the latest version of Zoom? Please also provide us with the device type you are currently on. 

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.