no audio and/or video | Community

Newcomer

Question

no audio and/or video

Forum|Forum|1 month ago
January 23, 2026
2 replies
39 views

This is hands down the worst software I’ve used since the 80’s. I have 6 computers in my home. Only one of them connects to a meeting without audio or video issues. And one of them Zoom Workplace pretty reliably causes a near instant Windows crash. I’m baffled what to do because that one computer is on its last legs. The troubleshooting advice only advises I check obvious things that I’ve already checked. Any ideas would be greatly appreciated.

Community Manager

Hi @Paul Camp, could you provide more information on the type of devices you’re using and what Zoom version you’re running? We would be happy to help.

Paul CampAuthor

Newcomer

I’m pretty sure I answered this but it doesn’t appear to have saved.

The ones that don’t work: Minisforum mini pc, Framework laptop, home built tower all running Windows 11. Lenovo laptop running Linux.

The ones that do work: an old Dell XPS running Windowqs 11. That’s it.

I can send further information if you let me know what you need. Thanks!

Paul CampAuthor

Newcomer

@Bri I don’t know what is going on here. I keep trying to reply to your comment and it keeps refusing to save the reply. Let’s see if this works.

These computers do not work: a Minisforum mini PC; a Framework laptop; a homebuilt tower; all running Windows 11. Also a Lenovo laptop running Linux.

These computers do work: an old Dell XPS 13 running Windows 11.

If more information is needed let me know. Thanks!