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Newcomer
September 9, 2021
Question

New text line in invitations

  • September 9, 2021
  • 3 replies
  • 11 views

I have new SIP lines in my invitations for a month. I never used SIP and never switched it. How can I switch it off?

 

Über SIP beitreten
89867821024@zoomcrc.com

Über H.323 beitreten
162.255.37.11 (USA
Westen)
162.255.36.11 (USA
Osten)
213.19.144.110 (Amsterdam
Niederlande)
213.244.140.110 (Deutschland)

    3 replies

    Ohkawa
    Community Champion | Customer
    Community Champion | Customer
    September 9, 2021

    Hi, Alex

    The account administrator can customize the invitation email.
    In order to customize the invitation email, the account owner needs to get a vanity URL and activate branding.

    Guidelines for Vanity URL requests – Zoom Help Center

     

    Bort
    Employee
    Employee
    September 9, 2021

    Hi @AlexSTK 

     

    Once your account subscribes to the CRC connector port, these SIP connection details are automatically added to licensed users' invites. As @Ohkawa mentioned, an account admin can edit the invite templates to remove that info. 

    Another option is to adjust the datacenter regions allowed for your meetings. If you disable a specific region, all dial-in and SIP connections associated with that region will be disabled and should be removed from your invites as well. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

    Newcomer
    September 14, 2021

    hello everyone my name is luna rose and I need money for my mom cues for the state fair