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Newcomer
June 18, 2025
Question

need urgent help

  • June 18, 2025
  • 1 reply
  • 1 view

both my devices are kicked out on zoom. laptop hp 350 processor windows 7, keeps saying low bandwidth then leaves zoom. phone redmi 9A GETs kicked out of join rooms and at some point I am unable to see the video.

1 reply

storyhub
Community Super Champion | Customer
Community Super Champion | Customer
June 23, 2025

Windows 7 is no longer supported.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060748

If this works please click accept as a solution.