Need to restrict duplicate entry of participants when "Require authentication to join" enabled | Community
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E
Newcomer
ebey
Newcomer
February 9, 2022
Question

Need to restrict duplicate entry of participants when "Require authentication to join" enabled

  • February 9, 2022
  • 1 reply
  • 21 views

Dear All,

I am hosting a large meeting with 1000 participants. I have already enabled the option "Require authentication to join

:Sign in to Zoom" to avoid problems while opening the pre-assigned breakout rooms. At present I am facing a problem of same participant with same Zoom ID  joining to the meeting from multiple devices for the same meeting. Due to this I need to have a lot of admin task (to move these duplicate participant manually to breakout rooms). So if there is an option to restrict this multiple entry through different devices  that will solve my problem, please advise.

Regards

Ebey Samuel

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    September 28, 2022

    Hey @ebey, suggest enabling registration with the "Require authentication to join --> Sign in to Zoom" enabled, and editing the registration where you disable "Allow registrants to join from multiple devices" 

     

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