Need to Contact Zoom Support | Community
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New Member
October 13, 2026
Question

Need to Contact Zoom Support

We have a Zoom Workplace Business account with Meeting-HD Video Quality enabled. We need to confirm whether Full HD (1080p) has been activated for our account, because it looks like it is not. We're planning to record interviews locally and want to achieve the highest possible video resolution. Anyone have a contact email or phone number? The AI bot was not helpful unfortunately.

    1 reply

    bstrelko
    Community Champion | Customer
    Community Champion | Customer
    October 14, 2026

    You can submit a ticket directly using this link. Support should be able to enable this afterward, assuming your account is eligible.

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