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Newcomer
Rahul_07
Newcomer
August 1, 2022
Question

my video not working

  • August 1, 2022
  • 3 replies
  • 100 views

During a video conference the light of my camera stays ON but there is no video. I checked the app camera and it is working, but not in a zoom conference. Can anybody help me?

    3 replies

    J
    Contributor I
    JimmyWick
    Contributor I
    August 2, 2022

    Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

     

    Regards,
    J Wick

    J
    Explorer
    Joseph96
    Explorer
    August 2, 2022

    Hi Rahul yes I am having a very similar problem with this but my video seems to work after maybe 20 minutes or longer, haven't been able to find a fix yet 

     

      W
      Explorer
      willjoe
      Explorer
      August 3, 2022

      Restart your computer. If your screen still freezes or Zoom still crashes after a restart, check if the camera works in a Mac app, such as Photo Booth or Facetime. If it works elsewhere, uninstall the Zoom client and reinstall the latest version from our Download Center.

       

       

      Regards,

      Will

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