My Meeting Participants see a "Sign In" button when joining instead of "Launch Meeting" button.

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Instead of the standard 'launch meeting' button, my meeting participants see a "sign in" button, and then smaller type underneath says 'if you're not the host and are a participant, click here.'

This creates confusions for the participant, and I want to change this setting.

Help!

N

NS11

Newcomer

Do you work for an organization?

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R

Ronda_IvyAuthor

Explorer

It's my own private zoom account. I'm a consultant.

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M

MMG-GBI

Newcomer

I just got feedback from a frustrated set of users. It's a new option and it isn't helpful especially when you don't have the relationship with the person you're meeting with to withstand that initial irritation when requiring to SIGN IN. Most folks walk away. I am the admin of our org and I can't see any way to turn this off.

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N

NS11

Newcomer

Does this keep happening or did this happen once in a meeting?

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R

Ronda_IvyAuthor

Explorer

It is a consistent issue. Every time...

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N

NS11

Newcomer

1. Go to zoom website page.

2. Click on my account.

3. Click on settings on the tab.

4. Find it and turn it off

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R

Ronda_IvyAuthor

Explorer

Find WHAT and turn it off? I've definitely looked at all my settings and can't locate this specific one.

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N

NS11

Newcomer

So you cant turn the option off, ohhh. "I just got feedback from a frustrated set of users. It's a new option and it isn't helpful especially when you don't have the relationship with the person you're meeting with to withstand that initial irritation when requiring to SIGN IN. "

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