My Laptop Screen Went Black During Screen sharing in Zoom | Community
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Newcomer
August 22, 2021
Question

My Laptop Screen Went Black During Screen sharing in Zoom

  • August 22, 2021
  • 3 replies
  • 5 views

Hello Everyone, 

Nice to meet you all. 

My laptop is a new one. The model is Lenovo Thinkpad E14 i3 11 Gen with 8 GB RAM and Intel integrated graphics, and Windows 10.

At first, it's OK to share my screen for some time. But, after some time, my zoom stops immediately and quits sometimes. Sometimes, I have got a black screen. I can still hear the other side and they all can see me. But, I can't do anything. 

When I search in the community I found a post by the Zoom Help centre. But, this is just for Nvidia Graphics laptop. 

Can you please help me with this? Thanks in advance! 

Regards,

Phyo

    3 replies

    Newcomer
    September 10, 2021

    Have you found a solution to your question about black screen when sharing a video. I am dealing with the same problem. Thanks for any help.

    Newcomer
    October 12, 2021

    I too have this problem - It seems the only solution is to use Microsoft Teams!

    Newcomer
    October 22, 2021

    Is your problem resolved?  I too have the same problem.