MTR on Android - Zoom Direct Guest Join Issue | Community
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AV2023
Newcomer
August 21, 2024
Solved

MTR on Android - Zoom Direct Guest Join Issue

  • August 21, 2024
  • 1 reply
  • 3 views

Hello,
Anyone have an issue with Teams on Android joining Zoom meetings via Direct Guest Join? Despite the 3rd party meetings being turned on in the Admin settings, call being scheduled as a Zoom meeting, I am unable to press join button. I can see a Teams logo next to my call and not a Zoom one as expected. Android firmware and Teams are running latest updates. No issues with MTR licenses, resource account mailboxes can accept calendar invites in Outlook. We do not have any policies via Intune that would prevent this functionality. We do have other Android MTR devices in another location that do not have this issue. Any ideas?

Best answer by bstrelko

If I understand correctly, your issues are surrounding joining Zoom meetings (via DGJ) from MTRs.

If this is the case, Microsoft's support community is where this needs to be posted, not Zoom's.

1 reply

bstrelko
Community Champion | Customer
bstrelkoAnswer
Community Champion | Customer
August 21, 2024

If I understand correctly, your issues are surrounding joining Zoom meetings (via DGJ) from MTRs.

If this is the case, Microsoft's support community is where this needs to be posted, not Zoom's.

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