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cindyyxe
Newcomer
April 30, 2024
Solved

missing transcript for recording

  • April 30, 2024
  • 3 replies
  • 20 views

Can anyone help. I got both an audio and video recording but no transcript. is there anyway to get a transcript from the recordings I do have? I tried setting up another mtg and playing the recording. It captures me fine, but not my other person.....any suggestions?

 

Best answer by MaeG

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

3 replies

A
Newcomer
AlamN
Newcomer
April 30, 2024

Have you tried to change the default language? please refer to this article https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064927

M
Newcomer
MaeGAnswer
Newcomer
May 1, 2024

WHOA! This happened to me yesterday too. I checked my settings and everything is set to record, transcribe, and save. Did you find an answer? 

    S
    Newcomer
    sybilcooper
    Newcomer
    June 7, 2024

    Did you figure this out? This is happening to me as well. 

      P
      Newcomer
      petgrocer
      Newcomer
      September 15, 2025

      Same - what the heck

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