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Newcomer
January 31, 2023
Solved

Missing invites

  • January 31, 2023
  • 2 replies
  • 0 views

I put out an invitation for Zoom meeting yesterday using email contacts but not everyone received an invite that was included? Help.  

    Best answer by sachinzoom

    If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

    https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom

    2 replies

    Community Champion | Customer
    January 31, 2023

    Hi,

    If the correct email addresses were used I would ask if they could check their spam / junk folder for the invitation.

     

    Regards

    Newcomer
    January 31, 2023

    Yes I thought of that and invites were not in their spam.  But thanks for the heads up.  I am stumped!

    Community Champion | Employee
    January 31, 2023

    If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

    https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom