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Explorer
ilseminary
Explorer
January 31, 2023
Solved

Missing invites

I put out an invitation for Zoom meeting yesterday using email contacts but not everyone received an invite that was included? Help.  

    sachinzoomAnswer
    Community Champion | Employee
    January 31, 2023

    If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

    https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom

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    3 replies

    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    January 31, 2023

    Hi,

    If the correct email addresses were used I would ask if they could check their spam / junk folder for the invitation.

     

    Regards

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    Explorer
    ilseminaryAuthor
    Explorer
    January 31, 2023

    Yes I thought of that and invites were not in their spam.  But thanks for the heads up.  I am stumped!

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    Community Champion | Employee
    sachinzoomAnswer
    Community Champion | Employee
    January 31, 2023

    If you or users are unable to receive emails from Zoom, including notifications and activation emails, you can use the following information to troubleshoot.

    https://support.zoom.us/hc/en-us/articles/360032808951-Not-receiving-emails-from-Zoom

    Translate
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